RETURN & REFUND

General Return Conditions

Postal Returns

What should I do if my product arrives damaged or defective, or isn't what I ordered?

When will I get my refund?

Why do I have to wait for Vision Express to receive my returned product(s) before I can get a refund?

Will you refund my shipping / delivery costs if I return my order?

What do I do if my question isn't covered here?