Shopping for eyewear and eye care necessities at visionexpress.ph is made easy and hassle-free!

On the product page of your desired pair of eyeglasses, click on the "Select Lenses" button.

Please choose your first power and click ADD TO CART, then click your second power and click ADD TO CART.

Vision Express is the Home to various global luxury eyewear labels like Ray-Ban, Prada, Armani, Bvlgari, and so on.

Only our Customer Service officers are authorized to edit an order.

We would like to hear from you! Please email us at hello@visionexpress.ph and provide the ff. information:

Our top priority is to provide our customers with the most convenient online shopping experience with a variety of payment options: Cash on delivery, debit cards, credit cards, Gcash, etc.

If you have received products which you did not order or a damaged/defective product please do not remove any tag or take out the product from the original packaging. We would recommend you to call our Customer Service team at +63 917 833 1378 and let the representative know the details of your package.

Our Customer Service team would also require you to provide visual evidence (e.g photo, video) of the products in order to expedite the process.

Products valid for returns, refunds, or exchanges are only those received with defect or damage.

Products that are defective, damaged, or expired can be refunded or replaced within 30 days upon receipt of your order. Outside this timeline, the product could have already been exposed to factors beyond our control which could have contributed to the damage/defect.

Eyewear and accessories must be unused and in their original purchase condition – complete with packaging and tags attached. Contact lenses must have the original packaging and, box unopened and sealed.

If you received a damaged or defective item, please email us at hello@visionexpress.ph with a photo of the item and your delivery receipt so our team can help you out.

Returned products are inspected by our Quality Assurance Department. If there is any damage to the product as a result of a manufacturing defect or deviation from factory specifications, we undertake to fully refund the cost of any defective products.

You can return your online order within 30 days of receiving your order. Please follow the following steps:

1. Provide our Customer Service team your order details and reason for returns.
2. Schedule your return through a courier or proceed to the nearest post office to post back your returns.
3. Take note of the tracking number stated on the shipping label provided by the postal service as reference.

Your refund will be processed as soon as the product you have returned is inspected by our Quality Assurance Team and is confirmed that it fits within our returns policy. This quality check can take up to 10 business days, though generally less.

Once the return has been approved by the Quality Assurance Team, it would take 10-20 days for the refund to be made to your payment services provider (for example your credit card supplier). Please note that the time taken for a payment services provider to provide you with your refund can vary depending upon the provider. Generally, there will be a longer processing time for refunds if you made payment via Cash on Delivery.

If you made payments via Cash on Delivery, a secured refund form will be sent to you by our customer service agents where bank details are needed. It is important to ensure full and accurate bank account details (exact account name, bank name, and account number) will be provided to avoid any unnecessary delays due to incorrect information. If you do not have a bank account, we will not be able to process a direct refund. You will receive a voucher of the refund value for your next online purchase instead, terms and conditions apply.

For further information and especially if you do not receive your refund within 30 business days, please feel free to call our on customer service team at +63 917 841 4644 and let the advisor know the details of your order and about your open question.

Before we can start processing your refund/replacement, we need to make sure that your returned products meet our return conditions.

We will refund full purchase price of the relevant product(s) returned to us excluding shipping charges (if any). We may refund shipping costs only for some return cases, example – Vision Express delivered the wrong item, item damage due to production process.

At Vision Express, we do our best to ensure that your optical essentials are delivered promptly.

Your vision and your business is important to us. With our partner third-party services, and expert back-end professional staff, we can provide you not only with high quality contact lenses and solutions, but also with prompt processing times. By cutting out the middle man, we can deliver your item to you in the shortest time span possible -- NATIONWIDE ALL OVER THE PHILIPPINES.

Metro Manila: 1-3 business days
Luzon: 3-5 business days
Visayas / Mindanao: 5-10 business days
Pre-order / Prescription Glasses (nationwide): 10-15 business days

Once your order is placed, you will receive and email confirmation stating the following details above. In addition, once the item is dispatched to our third party courier, you will receive an email and text with a tracking number and URL showing that your item in on the way. Our third party courier will send a following text message on the same day your item will be deliver for advanced notice to arrival to your home. Your are notified every step of the way with Vision Express.

If your deliver was incomplete or we have questions about your order, you can contact us at hello@visionexpress.ph. We will reply as swiftly as possible to address your issue. We are working with our delivery provider to fulfill our orders and due to high demand in deliveries nationwide, we added a buffer of 1 day to allow any circumstances. We appreciate your patience.

Please contact us immediately at hello@visionexpress.ph before we dispatch your order if you need to change anything on your contact information. Don’t forget to double check your information before checking out.

For confirmation on readiness of your eye wear, we suggest to call our store prior. Complete store contact details can be viewed at the branch locator page.

We have wide range of frames you may choose from. As for lenses, options and actual price will be given to you by the doctor upon assessment as it depend on the need of your eyes. To give you an idea, please see some lens price points below.

We have Opulens for Single Vision wearers. Please see below price reference:

• 1.5 Hard Multi-Coated - Php 1,290
• 1.6 Aspheric Hard Multi-Coated - Php 1,990
• 1.6 Blue Coat - Php 2,490
• 1.6 Lutina Aspheric - Php 3,990

We also have Tokai (World's thinnest lens). Please see below price reference:

• 1.76 Tokai (World's thinnest lens) - Php 8,990 (price may vary beyond sphere of -10.0)

Shamir Lenses

1. Progressive Lenses - from Php 9,990 to Php 65,990 (1.50 to 1.74 index)
2. Single Vision Lenses - from Php 6,990 to Php 42,990 (1.50 to 1.74 index)

You may also want to take advantage of our exciting Buy 1 Get 1 promo - 2 pairs of frames and lenses for the price of 1 for as low as Php 2,990.

Products that are defective, damaged, or expired can be refunded or replaced within 30 days upon purchase.

Other benefits that you can enjoy for 1 year upon purchasing your eyewear:

• Free replacement of nose pads & screws
• Free custom fitting and adjustment
• Free ultrasonic cleaning services

We suggest that you visit any of our stores nationwide so the doctor and lab technician may assess if it's repairable. To see our list of stores, please visit our branch locator page.

We do not have Ray-Ban spare parts in Vision Express. You may head down to any of our store branches and have your sunglasses assess by the doctor and lab technician. We have generic screws and spare parts; although, we cannot guarantee that it would fit your eyewear. To see our list of stores, please visit our branch locator page.

To see our list of Vision Express stores nationwide, please visit our branch locator page.

Our customer service is available during office hours (Monday to Friday 8:00am to 4:30pm.) Our advisors will be happy to assist you.

From prescription and product inquiries, we are here to help you find exactly what you need. You may call our Customer Service team at +63 917 841 4644 or email hello@visionexpress.ph.

You can also chat with our advisors through Facebook Messenger. CHAT NOW

You can book your FREE and advanced eye exam here. Select your preferred location under “In-Store Eye Exam”.

It is absolutely free. Our mission is Vision and we aim to provide every single Filipino with FREE eye check-up. We will accommodate as many as we can on a daily basis in all our stores nationwide - while following safety protocols. Book your customized and advanced eye exam here.

Aside from the state-of-the-art vision technology, our digital eye exam gives you the most advanced and precise eye care experience. It provides a digital fingerprint of your eye and measures optical characteristics, pinpointing even the smallest changes that can occur over time.

Experience an eye care journey like never before with quality service, advanced digital eye exams, stylish frames, and a wide range of vision solutions for all ages. Schedule your customized and advanced eye exam here.

Our advanced and customized eye exam in stores usually take 30 minutes.

Buying glasses online at VisionExpress.ph is an easy, hassle-free experience, and the benefits are huge. When you buy glasses online, you can choose from thousands of styles, you’ll save hundreds of dollars on high-quality glasses and sunglasses and you’ll get them right at your doorstep. It’s very common for first-time customers to ask themselves ‘How do I buy glasses online?’. This article will give you the big picture of how your initial journey will be. Follow these few simple steps and you’ll become an expert shopper the first time around:

Single-vision

Single vision type lenses are one of the most common in vision correction. It means the lenses are correcting for one field of vision—nearsightedness, farsightedness and astigmatisms. The entire lens contains the same amount of vision correction.

Progressives

Progressive lenses provide uninterrupted vision from distance to near without any visible lines between the zones. Progressive lenses’ seamless transition from distance correction on top to reading correction on bottom provide much sharper overall vision.

Bifocal

Bifocal lenses have two (2) distinct powers which are divided by a distinct line to separate.

Trying to read a prescription for glasses isn't the easiest thing in the world, so we whipped up this guide to help you understand better what the numbers in your eyeglasses prescription mean.

1. Reading Your Eyeglasses Prescription

While there might be some minor variations between different eye prescription forms, the generic doctor's RX note will probably look very much like this:

The key to reading your eyeglasses prescription, whether you have nearsightedness, farsightedness, astigmatism, or anything else, is knowing what OD and OS stand for.

Sometimes appearing as O.D. and O.S. (oculus dexter and oculus sinister), which are abbreviations in Latin for the right eye (OD) and left eye (OS). Some doctors may use O.U. which means both eyes, or RE and LE for the right eye and left eye respectively.

There are other abbreviations in your eye prescription. Here is what each of them means:

• Sphere (SPH): Measured in diopters, the number under this header refers to the lens power necessary for each eye. A minus (-) is used to correct nearsightedness. A plus (+) sign next to the number refers to farsightedness correction.
• Cylinder (CYL): The lens power (also diopters) used to correct astigmatism. If you have no astigmatism or a very slight one, nothing will appear under this column. Just like with Sphere, minus is used to indicate lens power for nearsighted astigmatism, plus is for farsighted astigmatism.
• Axis (Ax): Like Cylinder, this only applies to astigmatism prescriptions. The numbers under this column refer to angle degrees (1 to 180) and not diopters. If your prescription includes Cylinder lens power, it must include Axis as well.
• Add: Only used for multifocal (progressive/bifocal) lenses. It refers to the added magnifying power applied to the bottom of the lens in multifocal lenses. PAL is used in some cases by eye doctors when the addition for progressive lenses is different compared to bifocals.
• Prism: Prism is used to correct double vision or vision displacement. The value on the prescription refers to the number of diopters applied in order to compensate for the image alignment issues.
• PD: The distance between your pupils. If by some chance your eye doctor didn't write it down for you in your RX note, you can easily measure it yourself.

After going online to Vision Express and choosing a frame you love, sending in your prescription is a piece of cake. You can choose one of 3 easy ways to get it done:

• Online: Copy it section by section from your doctor's written form
• Upload a photo: If you have a digital copy of your prescription, you can upload it directly to the site
• Send it via email: You can complete your order without providing a prescription, instead sending it to us to us with your order number. We'll take care of the rest!

3. Final Reminders

Your eyeglasses prescription is also eligible to use for sunglasses but not with Contact Lenses. Your prescription is yours to keep! If you get an eye exam at the doctor's, you don't have to purchase your glasses there. A copy of any prescription that includes a refraction, whether multifocal prescriptions or single-vision, must be given to the patient after the exam, without charging extra.

That's it, now you know what all the numbers in your prescription mean, and you can read it without a problem! If you already have your prescription, you can enjoy our exclusive discounts and shop a brand new RX pair right here.

The glasses you ordered online just arrived. You open the box, put them on and... they're not sitting on your face as perfectly as you imagined. No need to worry! With our useful tips on how to adjust glasses at home, they'll be sitting nice and snug on your face in no time!

How Can I Adjust My Glasses At Home?

It might feel weird at first to wear progressives. Still, you should stick to them for all your glasses-needy occasions until you get the hang of it. The more you wear them, the easier the transition will be.

Here are the most useful tried and true tips on how to fix your glasses, whether it's a pair of smart readers or stylish sunglasses. Remember - minor adjustments usually go a long way.

The first thing to do when your new glasses arrive? Put them on and go look in the mirror. If they look and feel good, you're all set. If not, it's adjusting time!

Tip #1: How to Straighten My Glasses

The secret to adjusting crooked glasses is all in the temple arms.

The secret to adjusting crooked glasses is all in the temple arms.

If your glasses are straight when you place them on the table, but crooked when you wear them: Straighten your glasses by adjusting the temple arms. Take either side and gently raise or lower it.

If your glasses are crooked when placing them on the table: To straighten your glasses, gently bend the temple arm in the opposite direction.

Tip #2: How to Adjust the Width of Plastic Frames

To fix this glasses issue, heat up the bridge piece (for example, use a hairdryer) for about 15 seconds, and then adjust slowly.

Don't heat them for too long or you'll end up damaging any special coating you might have on your lenses. Let the glasses cool off before putting them on.

Tip #3: How to Adjust the Width of Metal Frames

To fix metal frame glasses, don't use heat. Simply bend gently, and check after each adjustment how the glasses look and feel.

Tip #4: How to Fix Glasses with Adjustable Nose Pads

If the glasses are sitting too high: Widen the nose pads gently. If the glasses are sitting too low: Narrow them gently.

Whatever the case is, make sure the pads are even on both sides.

Tip #5: How to Stop Glasses from Slipping down My Nose

Simply take the stem tip and bend it inwards so that the temple arms hug your head.

Follow these tips whenever you run into a minor fitting snag, and you'll most likely solve it by yourself. Remember, make small adjustments from time to time. It will keep your glasses fitting perfectly and looking great.

Now that you know how to handle minor adjustments, it's time to get a new pair of glasses! Discover 1000s of styles for men, women, and kids, available with all prescription types.

Try any frame with the Virtual Mirror to find the perfect one. Basic RX lenses are free with every frame. Shipping & Returns are free too, no minimum required!

From a certain age (somewhere between late 30s to early 40s), your vision naturally declines, especially when it comes to seeing things up close. For most glasses wearers, that comes in addition to imperfect eyesight when looking at a distance.

You can get 2 pairs of glasses, each for a different issue, but switching between them can be a pain. A more ideal solution would be the all-in-one kind, aka progressive lenses.

This type of lens provides clear and corrected vision for reading, distance, and everything in between, with a smooth transition between all fields of vision. However, it might take a long time getting used to because it requires looking through different parts of the lens for each field of vision.

Here are some tricks and tips to make your adjustment period as smooth as possible.

Tip #1: Wear Your New Glasses, Not the Old Ones

It might feel weird at first to wear progressives. Still, you should stick to them for all your glasses-needy occasions until you get the hang of it. The more you wear them, the easier the transition will be.

Tip #2: Focusing Tricks

A neat way to get the hang of it. Start by looking and focusing on an object at a distance (across the room, for example), and slowly lower your eyes to the midsection of the lenses, focusing on something else. Then, take a book and start reading it using the bottom part of the lens.

Tip #3: Move Your Head, Not Just Your Eyes

When getting accustomed to your new glasses, try moving your head and not just your eyes. Do it up and down and then side-to-side as you look through different fields of vision.

Tip #4: How to Walk up the Stairs with Progressive

It's quite common to feel like your eyes are playing tricks on you when walking up a flight of stairs for the first time with progressive lenses. As mentioned above, move your head and not just your eyes to look down, which will enable you to keep everything in focus.

During your first week of wearing new glasses with progressive lenses, use them while driving only if you're already comfortable.

For first-timers with multifocals and progressive lenses, there might be some super subtle side effects such as very slight dizziness. It's completely normal and will pass quickly. And now that you know what's in store for first-time wearers of progressive lenses, it's time to get yourself a pair of multifocals. Vision Express offers 1000s of styles to pair up with high-quality progressive lenses for any prescription at affordable prices. Check out the collection. There's probably a sale on multifocals you can take advantage of right now.

Buy One Get One is deactivated on discounted collections and during sitewide sale.

For eyeglasses:

• Enjoy a buy one, get one free offer on eligible frames by using the discount code VEXFORTWO during checkout.
• To qualify, add two frames with different prices to your cart. You'll always pay for the higher-priced frame, but you'll get the lower-priced one for FREE!
• This promotion cannot be combined with any other existing store or online offers, unless otherwise specified. Please note that the BOGO promotion cannot be used in conjunction with the single item purchase discount. Enjoy your new eyewear and savings!

All eyeglasses with “Buy 1 Get 1” label on the photo are elible for a FREE 2nd eyewear with FREE clear lens. As well as sunglasses with “Buy 1 Get 1” label gets a FREE pair of computer glasses.